Client:

Port of Antwerp Bruges

Sector:

Logistics

Technology:

Process Mining

Optimization of port ship logistics with AI and process mining

Client

The Port of Antwerp-Bruges is the second-largest port in Europe, serving as a crucial hub for global trade and logistics.With a focus on sustainability, efficiency, and innovation, the port is investing in smart technologies, AI, and automation to streamline operations, optimize logistics, and reduce environmental impact.

The challenge

Managing outbound ship logistics in the Port of Antwerp is complex. Multiple stakeholders, shifting schedules, and external factors like weather and labor availability create inefficiencies. The port had already digitized incoming vessel movements, but optimizing departures remained a challenge.

Data fragmentation was a major hurdle. Different systems tracked schedules, sluice planning, and operational statuses—each using incompatible data structures. This made it difficult to coordinate departures efficiently and anticipate delays.

The solution

Using process mining and data integration, we created an end-to-end view of outbound shipping operations. The approach included:

  • Data Integration – Consolidating data from multiple operational systems to create a single, reliable dataset.
  • Process Mining & Bottleneck Detection – Identifying inefficiencies in departure workflows and providing actionable insights.
  • Real-Time & Historical Analytics – Combining live tracking with historical trend analysis for better planning.
  • Compliance Monitoring – Ensuring process adherence by highlighting deviations from standard procedures.

The key results

  • Improved Logistics Visibility – A clear, unified view of outbound ship movements, reducing blind spots in operations.
  • Faster Decision-Making – Real-time insights enabled port operators to act immediately on disruptions.
  • Optimized Scheduling – AI-driven insights helped coordinate sluice schedules and resource allocation more efficiently.
  • Scalable Framework – A foundation for future enhancements, including digital twins and AI-driven automation

Transform Your Logistics with AI

Want to optimize your operations with AI-driven process mining and automation? Contact us to explore how we can help.

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